Refund Policy
Last Updated: October 3, 2026
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We want Pocket Check to be useful to you. If it is not, you can get a full refund within 14 days of your first paid charge on the web.
1. The free month
Your first month is free, with a card on file. Nothing is charged during it. Cancel before it ends and you are never charged. If you do not cancel, the first charge is made the day the free month ends; we email you the day before. Each person gets one free month (versions of the same email address, such as one with a “+” tag, count as one).
2. 14-day money-back guarantee
Once you subscribe (monthly or annual), you have 14 days from the date of your first paid charge to request a full refund for any reason. Email support@pocketcheck.app from the address associated with your account and we’ll process the refund within five business days. No questions, no forms, no friction.
The 14-day window applies to your first paid charge only. Renewal charges (month two onward on the monthly plan, year two onward on the annual plan) and charges from switching plans are not refundable, but you can cancel at any time to stop future charges. See below.
3. Cancel anytime
You can cancel your Pocket Check subscription at any time. If you subscribed on the web, go to Settings → Manage billing. If you subscribed in the iPhone app, cancel in the App Store (on your iPhone: Settings, your name, Subscriptions). Cancelling stops the next renewal. You keep access to all paid features through the end of your current billing period.
Deleting your account cancels a web subscription immediately. The rest of the paid period is not refunded, except under the 14-day guarantee above. Deleting your account does not cancel an App Store subscription.
4. Annual plan refunds
Annual subscriptions ($59.99 per year) qualify for the same 14-day full refund window. After day 14, annual subscriptions are non-refundable, but cancelling will prevent the next year from being charged.
If you switch from the annual plan to the monthly plan, the unused part of your year becomes account credit that pays your monthly charges until it runs out. Unused credit is not paid out in cash if you cancel.
5. App Store purchases
If you subscribed in the iPhone app, Apple processes the payment and handles refunds under its own policy. Request one at reportaproblem.apple.com. We cannot issue refunds for App Store purchases directly. Sections 2 and 4 apply to subscriptions bought on the web.
6. How refunds are returned
Web refunds are returned to the original payment method via Stripe, our payment processor. Depending on your bank, the credit may take 5-10 business days to appear on your statement.
7. Questions
Email support@pocketcheck.app with anything billing-related and we’ll get back to you within one business day.